Cancellation
Cancellations should be done by placing a call to our telephone number provided in the contact us page. An Item you ordered can be cancelled within 24 Hours of placing the order. Cancellation return and refund requests will not be accepted after that. Cancellation of item(s) in an order happens immediately if the order hasn’t been shipped yet. If your order has been shipped, it will be cancelled as soon as the courier service confirms that the shipment is being returned.Replacement
Defective items received by you can be replaced by making a call to our telephone number provided in the contact us page.
In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.
Returns
You can raise a request to return your items by placing a call to the telephone number in the contact us page.
Once you raise a request, you’ll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund in 7 to 10 working days. You can also track the status of your return request instantly from the ‘My Orders’ section of your verirare.com account.
Refunds
In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done.
The amount is refunded to the payment mode that was originally used to pay for the order. When you receive a mail from us confirming your refund request, it means that the refund has been initiated. You can also contact your bank with the ARN you would have received for an update on the status of your refund.